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CSQR COMPETITIVE ADVANTAGES

 

  • Customized Service Solutions
  • Years of experience and expertise
  • Solutions that meet your needs!
  • Best quality and value guarantee – we have price match policy
  • Contract personnel on an “As When Required basis”
  • Long-term personnel who are interested in continued employment in an individual company
  • Project team to work On-site or Off-site
  • We provide a wide variety of solutions for your industrial, labor and skilled trade staffing needs

:: Fast Response - Ready 24/7 – 3 Shifts, Year round

Really, we are ready 24/7 – 3 Shift, year round to serve you better. We are measured by our promptness. CSQR has capability to provide you with immediate services so that you could have your “peace of mind” back.

:: Service Guarantee within 1 hour!!!

 We believe in our capability – we can deliver our service in inspection and sorting within 1 hour. Our people have years of experience, our “quick response” teams have dedicated members, special tools, training and capability to respond to customer requirements at the above rate.(Call us for more info.)

:: Best quality and value guaranteed – we have price match policy!!

 Our thinking is simple. If we can’t guarantee our quality of workmanship & value, we won’t take the job – we will match our competitor’s price and even do better on future contracts. Most of our new customer switched to us because they are unhappy with their previous suppliers and realized exceptional service quality & value from CSQR. We believe in our Integrated Value stream

:: Meticulous on Details

 CSQR is strict on details to delight customers. We make sure that we are abiding by all the rules, protocols and safety standards at our customer facilities. No matter how simple the project, we ensure that all controls are in place, all reports are verified to ensure accuracy, legibility and customer requirement.

:: Service Quality Assurance

  • All of our employees (100%) are hired by us – we do not subcontract.

    •  CSQR has a strict hiring policy and new employee orientation with extensive background checks no matter how hard it is for us.  We have following qualities in our employees

      • Cost reduction guarantee

      • Develop effective programs

      • Experienced in various industry

      • Increase in Productivity

      •  Knowledge of Conflict Management

      •  Promote Consistency

      •  Rapidly identify areas to improve

      •  Reduced # of Errors

      • Time study; 5S, error proofing

       

  • Our strict hiring procedure ensures quality.
     
    •   All CSQR employees have to go through New Employee Orientation (NEO) Process where periodic testing ensures quality of training.

  • On going Coaching, Facilitation & Training of our CSQR Team 
     
    •  CSQR internal training procedure covers the provision of internal workshops, monthly team meetings, in-house presentations, technical mentoring, and practical instruction. During internal workshops our managers get 360 degree feedback on external operation from our team member which are monitored and implemented (BOS changes) if value add.

  • CSQR Internal Audits
     
    •  We conduct internal audits to meet external certification/accreditation requirements (ISO 9000). Internal quality management system and procedure audits are undertaken by our own service quality team. Our external audit team conducts internal audit to have a separate set of eyes on our system.
       
  • CSQR Customer Site Layered Audit
     
    •  We conduct extensive layered audit on ourselves to ensure service quality. So don’t be surprised if you see our project manager working, in the middle of the night, with our team in client’s facilities during layered audits.

:: Wide Spectrum of service & Locations

 
 
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